Privacy Policy

Africa Auto Connect (AAC) - Customer Privacy Policy

At Africa Auto Connect (AAC), we are committed to safeguarding the privacy of our customers. This Customer Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you engage with our car auction services. By using our platform, you agree to the terms and conditions outlined in this policy.

1. Information We Collect

We collect personal information to provide you with a seamless and personalized car auction experience. The information we may collect includes, but is not limited to:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and other credentials used to access our platform.
• Transaction Information: Details about the vehicles you buy or sell through our auctions, including payment information.
• Communication Preferences: Your preferences for receiving communications from AAC.

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To facilitate and manage car auctions, process transactions, and provide customer support.
• Communication: To send you important updates, notifications, and marketing communications based on your preferences.
• Improving Services: To analyze user behavior, enhance our website and services, and customize your experience with AAC.
• Legal Compliance: To comply with legal obligations and respond to law enforcement requests.

3. How We Share Your Information

We may share your personal information with third parties under the following circumstances:

• Service Providers: We may engage third-party service providers to assist with various aspects of our business, such as payment processing and customer support.
• Legal Compliance: We may disclose information in response to legal requests or to comply with applicable laws, regulations, or government orders.
• Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the right to:

• Access and Correct Your Information: You can review and update your personal information by logging into your AAC account.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in each communication.

6. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

7. Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

8. Your Choices

You have the right to:

• Access: Request access to your personal information and how it is being used.
• Correction: Request corrections to your personal information.
• Deletion: Request the deletion of your personal information.

To exercise these rights or for any privacy-related inquiries, please contact our customer service team.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact our customer support team. By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.